Terms of Service

Last Updated: August 11, 2026

Welcome to Olitz. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Terms

By using the Olitz website, you confirm that you are legally capable of entering into an agreement and that the information you provide is accurate and complete.

Olitz reserves the right to update, change, or modify these Terms of Service at any time without prior notice. Changes will become effective when posted on this page.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

Olitz also reserves the right to correct errors, inaccuracies, or omissions and to update product information whenever necessary.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.

Olitz reserves the right to change product prices at any time without prior notice.

We may also run promotional offers, discounts, or special pricing. Promotional terms may vary and may be subject to availability.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

After placing an order, you may receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that the order will be fulfilled.

Olitz reserves the right to cancel or refuse an order where necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or inaccurate customer information.

5. Cash on Delivery

Where available, Olitz may offer Cash on Delivery (COD) as a payment option.

Customers placing COD orders agree to provide accurate contact and delivery information and accept the order when delivered.

Repeated refusal of COD orders may result in restrictions on future COD purchases.

6. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather, public holidays, incorrect addresses, or other circumstances outside our control.

Olitz is not responsible for delays caused by third-party delivery companies or circumstances beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Customers should review that policy before making a purchase to understand eligibility requirements and the applicable return process.

8. Prohibited Use

You agree not to use our website:

• For any unlawful or fraudulent purpose.

• To provide false or misleading information.

• To interfere with or damage the website.

• To attempt unauthorized access to our systems.

• To copy, reproduce, or misuse our website content without permission.

• To engage in any activity that could harm Olitz or its customers.

9. Intellectual Property

All content on the Olitz website, including logos, brand names, images, graphics, text, designs, and other materials, belongs to Olitz or its respective content providers unless otherwise stated.

You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, analytics providers, or other service providers.

We are not responsible for the policies, practices, or services of third-party providers. Your use of third-party services may also be subject to their own terms and policies.

11. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

Olitz may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, or other reasons.

12. Limitation of Liability

To the extent permitted by applicable law, Olitz will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.

Our liability, where applicable, will be limited to the amount paid for the relevant product or order.

13. Personal Information

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that certain information is required to process orders, arrange delivery, provide customer support, and operate our services.

14. Changes to These Terms

Olitz may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. You are responsible for reviewing the Terms periodically.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes will be handled according to the applicable laws and jurisdiction of Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact Olitz Customer Support through the contact information provided on our website.

Thank you for choosing Olitz.